Juliana Hotel Brussels

The square the hotel is located at, is beautiful. Beware that some construction work is going on next door, which the hotel cannot be faulted for. There wasn't any work done over the weekend, but on Monday it was quite noisy during office hours. This should only be a problem if you're sleeping off a jetlag during the day ;) Hotel staff are very welcoming and professional. Hotel layout and design is really beautiful, quality of materials and art works on display were of the highest standard. Classical hotel with a modern twist and the choice of colours was very soothing. We only stayed 2 nights, but we felt very well taken care of by staff during our stay, loved the consistency in service. Lastly, loved the valet service; good hotels with parking are not abundantly available in Brussels, so please don't change this.

I booked at the very last minute (a few hours before checking in), and the hotel still accommodated my special request for the room, which had every comfort and all the amenities you could ask for. Super high and comfy mattress, high ceilings, generously sized open shower, bathtub overlooking the beautiful Place des Martyrs below, bathroom cabinet with many drawers. Great selection of high-quality foods for breakfast and late breakfast on weekends, perfect for sleepyheads or night owls like me. Very good selection for the all-day dining room service menu, too. Amazingly kind staff, from the reception to the restaurant and bar personnel; the hotel manager even went to several news agents' to try and find a paper copy of The Guardian for me – he couldn't, but it was such a nice gesture that I was almost sorry I'd even asked in the first place! It's also one of the rare hotels in Brussels with a spa and a heated pool, yet another thing that makes it a total gem!

The location and the staff were very polite.

Lovely quiet location and the hotel itself is quiet with very friendly helpful staff. The breakfast was amazing and catered to everyone. Rooms were of a very high standard and we would absolutely stay again.

Ada and Vonty at reception were excellent and a credit to the hotel. They gave us a great free upgrade when I asked for a desk in the room in order to allow me to work. They did their best, which was very good indeed, to make sure that our stay at the hotel was great.